Arbitration of any and all disputes, claims, or controversies whatsoever, except for claims brought and litigated in small claims court. Arbitration shall be used for alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of or connected with this contract or passenger’s cruise, no matter how described, pleaded, or styled, shall be referred to and resolved exclusively by binding arbitration pursuant to the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (‘The Convention‛) and the Federal Arbitration Act , 9 U.S.C. §§ 1, ET SEQ., (‘FAA‛) and shall be heard solely in New Orleans, Louisiana, U.S.A. to the exclusion of any other forums.
The arbitration shall be administered by the American Arbitration Association under its Commercial Dispute Resolution Rules and Procedures which are deemed to be incorporated herein by reference. Neither party will have the right to a jury trial nor to engage in pre-arbitration discovery except as provided in the applicable Arbitration Rules and herein, or otherwise to litigate the claim in any court. The arbitrator’s decision will be final and binding. Other right’s that passenger or carrier would have in court also may not be available in arbitration. An award rendered by an arbitrator may be entered in any court having jurisdiction under The Convention FAA. Passenger and Couples Cruise, LLC further agree to permit the taking of a deposition under oath of the passenger asserting the claim, or for whose benefit the claim is asserted, in any such arbitration. All parties agree, that the verdict of the arbitration panel shall be final and binding on all parties.